FAQs

Will my shipment be packaged discreetly?

Absolutely! All the dolls will be sent using discreet packaging! there are no markings on the back or side of your shipment. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.

How long does delivery take?

Estimated Delivery Time is 10-20 business days. We know it takes some patience, but it is worth it. If your order hasn't arrived within 30 days of the date of original purchase please contact us (this policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries). To track your order, click here and enter your given tracking code.

Do you deliver products internationally?

Our store successfully ships many sex dolls worldwide each day. We have many happy customers in every corner around the globe!
We offer FREE SHIPPING to the US, Europe and Australia. For other worldwide locations contact us for shipping costs.

I've put a wrong shipping address and/or chose a wrong size/variant! Can I change it? 

If this happens to you, contact us as soon as possible, we MIGHT be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won't be able to stop it. Contact us anyway, we still care and we'll try to make it right for you.


How secure is my personal information?

We use on highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. 

Your credit card information is used automatically to complete the requested transaction and is not stored or viewed in any other way.

How will my purchase show on my credit/debit card statement?
All transactions will read: 'LD4U ONLINE SHOP' or if you pay via PayPal: 'LITTLE GIFTS ONLINE'. Nothing else.