FAQs
1. SHIPPING
Do you offer worldwide shipping?
Yes! We proudly offer free worldwide shipping on all orders. This includes careful packaging and delivery to your chosen address.
How long does delivery take?
Dolls marked "In Stock US" or "In Stock EU" are shipped within 3–7 days from our local warehouses in the United States or Europe for faster delivery.
Estimated delivery times for all other orders:
United States: 12–24 days
Europe: 12–28 days
Canada: 12–28 days
Australia: 12–28 days
Rest of the World: 12–32 days
Will I pay customs fees or taxes?
United States: No import taxes, customs duties, or additional delivery charges. Orders are tax-free.
Europe, Canada, Australia, and others: Local customs may charge import fees, typically $120–$200 or more depending on the doll. We offer a pre-paid VAT service in select countries. Contact us after placing your order.
Is shipping discreet?
Absolutely. All orders are shipped in plain, neutral boxes with no mention of contents. You may also request pickup from a local shipping facility — contact us after checkout.
Will I receive tracking info?
Yes. Once your doll is ready to ship, we'll email you a tracking number so you can monitor the shipment.
Which couriers do you use?
We work with trusted carriers like FedEx and UPS. The courier is selected based on your location and efficiency.
What is your shipping procedure?
Each doll is crafted individually. After payment confirmation, you'll receive an order confirmation. Once the doll is ready, we ship and send your tracking number. You can select any convenient delivery address.
2. PAYMENT
How can I pay for my order?
Debit or Credit Card via Secure Gateway: Choose 'Credit card' at checkout and complete the payment on our secure page.
PayPal Account: Select PayPal at checkout and log in.
Card via PayPal (No Account Needed): Choose PayPal, then click 'Pay with Debit or Credit Card' as a guest.
What will appear on my bank statement?
Credit/Debit card: 'LD4U ONLINE SHOP'
PayPal: 'LITTLE GIFTS ONLINE'
PayPal Troubleshooting
Missing 'Pay with Card' option? Use a desktop.
Not redirected? Clear PayPal cookies.
Card declined? Verify info or try logging into your PayPal account.
3. SPLIT PAYMENTS / LAYAWAY
Can I pay in installments?
Yes! With a minimum deposit of $200, you can reserve your doll and pay the rest over time (daily, weekly, or monthly). No interest. Once the full payment is received, we process your order.
4. WHY PAYPAL?
Why use PayPal?
Fast and easy checkout.
Extra privacy and buyer protection.
Pay securely even as a guest.
5. CONTACT US
Need help? Our support team is here for you.
Email: info@lovedolls4u.com
Phone: +1 (909) 500-3539
Or use our contact form.
To speed things up, please include your Doll Name, Model Number, or Order Number.
6. CLEANING & MAINTAINING YOUR DOLL
How to clean your love doll
Use warm water and mild soap to clean the body.
Avoid soaking the head; clean it separately with a damp cloth and mild shampoo.
Dry thoroughly with a clean towel - do not use a hair dryer.
Optionally, apply baby powder or renewal powder to keep the skin smooth.
For makeup removal, use a damp cloth.
Wash the wig separately and let it air dry.
How to store your doll
Keep away from dark-colored fabrics to avoid stains.
Do not store wearing tight or elastic clothing.
Avoid direct sunlight and extreme temperatures.
Place the doll on a soft surface or hang it to avoid pressure marks.